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Corporate Responsibility

Strategy for Corporate Responsibility

Our leadership builds Company reputation by always doing what is right

Corporate Responsibility is part of our work philosophy at Walmart de México y Centroamérica. We include it in our Company to ensure that it is good for our customers, for society, and for the environment of the whole region. We are committed to doing the right thing, always. We initiated a continuous improvement process several years ago, with the purpose of achieving solid performance in all societal, environmental and corporate governance-related issues.

These are of material importance and we have the firm conviction that our Company generates value in non-financial results for our stakeholders: customers, associates, suppliers, the environment, the community, and shareholders. We are present in 589 cities throughout six countries, employing over 231,000 associates and working with more than 28,000 suppliers, who in turn employ millions of people. It is therefore our obligation to use our scale so as to continue contributing towards low prices, creating benefits for society and the environment, and working always to make a difference.

As a result of the latest Materiality Studies conducted in 2009, 2010 and 2014, our strategy for Corporate Responsibility comprises 11 strategically material, 7 relevant, and 2 nonmaterial aspects, as follows:

Strategic materials:


The purpose of the study is to establish a long-term vision based upon knowledge of all the elements, its needs, and expectations taking into account current challenges faced by the industry in which we work. Materiality also allows us to conduct in-depth analysis of the status of the Company regarding each priority aspect and, through this, identify challenges, strategic programs, long-term objectives, and performance indicators that lead to reaching better standards in societal, environmental, and corporate government-related issues. We therefore reiterate our interest in continuing to generate value for our stakeholders.

Our strategy for Corporate Responsibility is based on three priority lines:


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